Contact us

Customer Service


For any inquiries regarding your online order, please email service@themercerbrand.com or use the form on this page.

To help us assist you faster, kindly include your order number.

You can also reach our customer service team via livechat or WhatsApp (text only) from Monday to Friday at +31 6 15 28 07 29.

This email is not in the correct format.

Other Inquiries

For non-order-related questions, please contact the relevant department:

Partnerships: collaborations@themercerbrand.com

Wholesale: wholesale@themercerbrand.com

Brandstore

Ferdinand Bolstraat 54
1072 LL Amsterdam
The Netherlands